Monday, September 26, 2016

Troubleshoot:Desktop Windows Manager and wireless service getting disabled on every startup. Error

Desktop Windows Manager and wireless service getting disabled on every startup.

start up problem
Every time I start my laptop up, the Desktop Windows Manager is disabled and the Windows Wireless service is not running, I go through the troubleshooting process to fix them.
This problem started after watching a movie on the laptop using Netflix live streaming.
I don't know if that is related but how can I fix this?

Anwsers to the Problem Desktop Windows Manager and wireless service getting disabled on every startup.

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Hi,
Method 1: Check if the same happens in clean boot.
In Clean Boot, windows use a minimal set of services and startup programs so that software conflict is eliminated.
To put the computer in clean boot state follow the steps in the article “How to perform Clean Boot” 
http://support.microsoft.com/kb/929135      
 
Note: Please ensure that the computer is set to start as usual by following the step 7 from the article.
 
Method 2: Also please verify with the WLAN service is started and set to automatic, if the WLAN service is stopped, I would suggest you to start the service and put it to automatic.
 
Please follow the steps to start the WLAN service.
 
a)     Click on Start, type in services.msc
b)     Select WLAN Autoconfig and Desktop Windows Manager from the list, Right click properties
c)     Change the startup type to Automatic
d)     Click on Start button
e)     Click on the dependencies tab and check if those services are also started.
e)     Click on Apply, Ok.
f)      Restart the computer and verify if it works.
 
 
Method 3:Run the system file checker tool.
 
Diana
Microsoft Answers Support Engineer
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Make Sure that your System Meets the System Requirements

You need to double-check your computer's hardware configuration against the following Microsoft requirements. If your computer hardware is not up to par, then make sure you update where necessary before continuing:

Microsoft Windows Requirements :

  • 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
  • 16 GB available hard disk space (32-bit) or 20 GB (64-bit)

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