Black screen after sleep mode in Windows 8.1
On March 15th I got a new Dell desktop (Inspiron 3847 with windows 8.1) computer.
Since Wednesday the 26th I have this specific Problem it does not happen all the time but it happened say 1o times so far now:
If I leave the computer alone for 45 minutes or so come back to work on it again and the computer won't come out of sleep/hibernation mode.
No matter which key I press on the keyboard or touch the mouse the screen stays black.
The cursor is not seen on the screen.
Only shutting off the computer on the desktop itself and switch it back on gets the computer out of the black screen.
One time I
pushed the power button only slightly and the screen came back.
I also noticed that when I work with documents or be online sometimes the screen goes black for a few seconds (like 5 sec.).
Pushing any key or touching the mouse does not do anything. After 5 sec.
the screen is back where it was like nothing happened.
This is a brand new computer and I feel this should not happen.
I wonder if this is a hardware or software problem or not a problem at all.
I never experienced something like that with other computers before.
I am in contact with Dell support since March 26 but so far they could not tell me what it is or what caused it and solve the problem.
I am very concerned that more problems might appear and this is only the top of the iceberg.
Does anybody know what's going on?
Keys to the Problem Black screen after sleep mode in Windows 8.1
Boot in Safe Mode:
- Open Run command as previously described
- Type MSConfig
- Click on Boot tab
- Tick Safe boot in Boot option
- Select Network
- Click Apply and OK
- Reboot your system
Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.
Another Safe way to Fix the Problem: Black screen after sleep mode in Windows 8.1:
How to Fix Black screen after sleep mode in Windows 8.1 with SmartPCFixer?
1. Click the button to download SmartPCFixer . Install it on your system. Open it, and it will scan your system. The errors will be shown in the list.
2. After the scan is finished, you can see the errors and problems which need to be fixed.
3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been fixed.
Related: Autologon and AutoLogonCount Parameters for Windows Unattended Setup Error Fixer,How To Resolve Cyberbit Unicode Font Does Not Return Correct Charset Problem,How To Use the Office Profile Wizard to Create an OPS File in Office XP Error Fixer,Error Sys Msg 22 Invalid period, please reenter. in MC in 4.x Solution,Why am I Getting a Upgrades from 3.01 to 3.60 or 3.01 to 3.70 Involving Serial Numbers and Revaluations Are Overstating the Valuation Entries on the Purchases Error?,How Can I Fix - Error 16389?,How to Fix - Internetopen?,Mcafee Virus Scan Online,How Can I Fix - Qos Packet Scheduler Failed?,Solution to Problem: Windows 2000 Boot Repair,How to Fix ashoutxt.dll Not Found Error,Best Method to Fix cxcore096.dll Error,Where can I Find dsauth.dll File,msde.dll Corrupted - How to Resolve,psizewizres.dll Corrupted - How to Fix,How to Download ASUS XGI Compatible Super VGA Driver Package Version R1.13.00/Driver Version 188.8.131.520 for Windows XP 32/64 bit(WHQL),Windows Server 2003 32/64 bit(WHQL),Windows Vista 32/64 bit(WHQL),Windows Server 2008 32/64 bit(WHQL),Windows 7 32/64 bit(WHQL),Window,Download NeoMagic® MagicMedia 256AVP Display Adapter Driver,Download NVIDIA RIVA TNT2 Model 64,How to Update Realtek ALC850 AC'97 Driver V184.108.40.20600 WHQL for Windows 2000/XP/2003 & 64bit XP/2003.,How to Update Realtek LAN V6.203.0214.2008,Microsoft.PowerShell.GraphicalHost.dll Error Code Fixer
,Fix Error Code Netapi32 (4).dll
,Qa_auth_client.dll Error Code Fixer
,Fix Error Code Tdc (3).ocx
,Vwipxspx.dll Error Code Fixer
,Way to Download Toshiba Qosmio X505-Q832 Intel Wireless LAN Driver v.220.127.116.11.0.s64_wCAT,Download Toshiba Satellite C650D-ST6N02 Assist Utility v.18.104.22.168 driver,How Can You Update & Download Toshiba Satellite L645-S4026RD Value Added Package v.1.6.0130.640202 driver,Method to Download Toshiba Satellite L755-S9511D Assist Utility v.22.214.171.124 driver,Method to Download Toshiba Satellite P875-S7200 Fingerprint Utility v.2.0.0001.000408 driver,Best Way to Download NVidia GeForce 6100 VGA Driver v.304.51 Certified,How Can You Update & Download NVidia GeForce 9300/nForce 730i VGA Driver v.310.19 Certified,Method to Download NVidia GeForce GT 330M Driver v.340.65,How Can I Update & Download NVidia GeForce GTX 590 Driver v.280.26 WHQL,Method to Download NVidia Tesla C2050 Driver v.319.17
Read More: [Anwsered] Black screen of death with cursor - unable to load in any mode,Solution to Problem: Best modem to use with Windows 7 and AT&T DSL,[Anwsered] Been having Bad Pool Caller problems for over several months, need a solution!,Troubleshooter of Error: Battery power decreasing on my laptop,Solution to Problem: Bad path on my Internet Explorer, no 6, 7, 8 is installed. I deleted part of Explorer instead of uninstalling causing a bad path, need help?