Cannot copy & paste, drag & drop and create new folders
I wonder if you can help.
I have found that i am unable to cut, copy, paste, drag and drop and cretae new folders on my desktop and anywhere on the C Drive.
i am able to cut and paste in internet explorer and documents etc but am unable to do so with files etc.
The copy and paste and new folders are affected in both ctrl CXV shortcuts and also file - new, edit - cut copy paste and right click functions.
I have ran malware bytes and removed a trojan virus which i believe was in the registry but i am still unable to perform any of the above actions.
I do believe it is an issue with the registry but have no idea how i would go about resolving this.
The issue occured after i managed to remove an autorun.inf virus on my removable usb stick.
I cannot do a system restore as i have no points to back up to - i also cannot back up my files as i am unable to move them or create any new folders.
I have used CCleaner which has not repaired the issue.
I would greatly appreciate any support you may be able to offer.
Solutions to the Problem Cannot copy & paste, drag & drop and create new folders
Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file.
To do this, follow these steps:
Open an elevated command prompt.
To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
If you are prompted for an administrator password or for a confirmation, type the password,
or click Allow.
Type the following command, and then press ENTER:
The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
More Information about SFC scan can be found in this document:
If you suspect any virus activity I would strongly recommend you to run an online Virus Scan.
Sometimes the installed security program might not be just enough.
I also recommend you to update your security software regularly.
Follow the link below to run the free online scan:
Run the Microsoft Malicious Removal Tool.
Microsoft Malicious Removal Tool - 32 bit
Microsoft Malicious Removal Tool - 64 bit
I would also recommend you to create a new user account with administrator rights and then check.
Refer to the article below for steps and additional information.
Create a user account
If the is resolved in new user account you may fix the corrupt user profile.
Refer to the article below for more information.
Fix a corrupted user profile
Hope this helps.
Thanks and Regards:
Shekhar S - Microsoft Support.
Microsoft Answers Feedback Forum and let us know what you think.
If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message.
By marking a post as Answered, or Helpful you help others find the answer faster.
To check for Windows updates
- Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
- In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
- If any updates are found, click Install updates. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Recommended Method to Repair the Problem: Cannot copy & paste, drag & drop and create new folders:
How to Fix Cannot copy & paste, drag & drop and create new folders with SmartPCFixer?
1. You can Download Error Fixer here. Install it on your system. When you open it, it will perform a scan.
2. After the scan is finished, you can see the errors and problems need to be fixed. Click Fix All.
3. When the Fixing part is done, your computer has been speeded up and the errors have been removed
Related: Best Way to Update & Download Toshiba Satellite A205-S4607 Speech System v.1.00.2520 driver,[Solved] Download Toshiba Satellite C655D-S9511D Face Recognition v.3.1.17 driver,How to Download Toshiba Satellite L655-S5106BN Media Controller Plug-in v.184.108.40.206 driver,Download Toshiba Satellite L845-SP4281RM PC Health Monitor v.220.127.116.11 driver,How Can You Update & Download Toshiba Satellite Pro U500-EZ1321 Web Camera Application v.18.104.22.168 driver,Best Way to Download NVidia GeForce 6100 VGA Driver v.304.51 Certified,How Can You Update & Download NVidia GeForce 9300/nForce 730i VGA Driver v.310.19 Certified,Method to Download NVidia GeForce GT 330M Driver v.340.65,How Can I Update & Download NVidia GeForce GTX 590 Driver v.280.26 WHQL,Method to Download NVidia Tesla C2050 Driver v.319.17,Way to Download RealTek RTL8100C(L) Driver v.5.01,Way to Download RealTek RTL8100E Drivers v.694,Way to Update & Download RealTek RTL8101L Auto Installation Program v.6.110 driver,Method to Update & Download RealTek RTL8111G PXE and RPL ROM code v.2.58 driver,How to Update & Download RealTek RTL8411B(N) Driver v.10.003,Best Way to Update & Download ASUS A53SV nVidia Graphics Driver v.22.214.171.12486,Method to Herunterladen ASUS K75VJ Intel Rapid Storage Technology Treiber v.126.96.36.1990,How Can You Update & Download ASUS CG8580 Intel Chipset Driver v.188.8.131.529,Method to Update & Download ASUS K41VD Intel INF Update Driver v.184.108.40.2065,Way to Update & Download ASUS Pro70T NB Probe v.3.0.0026 driver
Read More: Troubleshooting:Cannot email resume through Craigslist Error,Troubleshooting:Cannot create system repair disc. Error: 0x800705B9.,How to Fix Error - Cannot open Excel worksheets?,Cannot open Device Driver in Windows 7 [Solved],Solution to Error: cannot connect to system event notification service,Can't download PP templates automatically to Windows 7 w/IE 8,Can't change drive letter - Vista,Can't change homegroup sharing permission,Can't connect XP shared printer to Win7 except as a local printer.__,Can You Connect the LAN Adapter for Wii On your Windows 7 Laptop?