Troubleshoot:Cannot load data from either E or F floppy drives on HP desktop Error

Cannot load data from either E or F floppy drives on HP desktop

Help, please!  I have an HP desktop running Windows 7 Ultra.  When I go Start Menu ---> Computer, a green band appears at the top of the screen.  It takes at least five (5) minutes for the ribbon to go green all the way across to the "x" on the right end. 
Then, sometimes (but sometimes not) the computer's config icons show up.  If I've loaded a CD into Drive E or F, that drive's icon shows on the screen, too.  Next, when I right click and select properties, the files size on the CD show up.  But, if I "open"
the CD, or drop back out of the min-menu an left click on the E Drive icon, the green band reappears at the top of the screen.  After about ten (10) minutes, and just before the green band as spread across the screen to the "x" at the right, it gets hung up. 
NOTHING happens after that, except for the pulsing of the green band that never reaches the end of the ribbon.  At this point, I drop out of the endless loop and start all over again.  And then again.  And then .
.
.  you get the picture.  Incidentally, it
makes no difference whether I put the disk into Drive E or F, same problems.  Similarly, it makes no never mind which type of CD I install on either drive.  I've tried all permutations of CD +/- and DVD +/- in either, and both, drives sequentially and simultaneously. 
No go.  Any and all help would be most/most appreciated

Anwsers to the Problem Cannot load data from either E or F floppy drives on HP desktop

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Hi,
 
To help you better please answer these questions.
 
1.      When was the last time it was working fine?
2.       What Happens when you try to load the data from E or F floppy drive?
 
I would suggest you to follow the methods provided to resolve the issue.
 
 
Method 1: Open the Performance troubleshooter  
 
 
http://windows.microsoft.com/en-in/windows7/open-the-performance-troubleshooter
 
 
  Method 2: Optimize Windows 7 for better performance  
 
 
http://windows.microsoft.com/en-in/windows7/optimize-windows-7-for-better-performance
 
 
Method 3: Check in clean boot.
 
Perform clean boot to identify if any 3rd party service is causing this issue:
 
 
http://support.microsoft.com/kb/929135
 
 
Note: After performing the troubleshooting steps in clean boot, follow
Steps from the link to start the computer to Normal start up mode.
 
As you have mentioned that the Windows hangs, I would suggest you to follow the method provided
 
 
Method 4: Windows hangs or freezes
 
http://support.microsoft.com/kb/2681286
 
Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
 
 
If you need any further assistance related with the Windows Operating System, please reply and we will be happy to help you.

Check if there are memory problems

Memory management issues can also cause a BSOD in Windows 7. Thankfully, Windows 7 has a Memory Management Diagnostic tool that detects and solves problems related to system memory.

1. Click on the Start button on the Taskbar.
2. Type "Windows Memory Diagnostic Tool" or "Memory" (without quotes) in the Search box or,
3. Click on Windows Memory Diagnostic Tool (in the search results).
4. Click on "Restart now and check for problems (Recommended)".
5. The system will restart, and you need to follow the instructions given on the screen.

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