Monday, September 26, 2016

How to Resolve - DELL laptop, gadget will NOT work on Windows 7, never worked?

DELL laptop, gadget will NOT work on Windows 7, never worked

This is a brand new laptop, I got it like 3 weeks ago.
Since then I have tried to find out why my gadgets will not work.
I do have Norton Anti-virus, which was installed.
If I try the weather gadget all that comes up is a blue i in a circle.
I have
windows 7.
Hope somebody can help

Anwsers to the Problem DELL laptop, gadget will NOT work on Windows 7, never worked

Download SmartPCFixer to Fix It (Free)

Hi quietgirl,
Did you try turning off Norton antivirus and then try to launch Windows Gadgets?
Try the steps below and check if it helps.
Step 1:
Temporarily disable antivirus software running on the computer and check if the issue persists.
Disable antivirus software
Warning: Antivirus software can help protect your computer against viruses and other security threats.
In most cases, you shouldn't disable your antivirus software.
If you have to temporarily disable it to
install other software, you should re-enable it as soon as you're done.
If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
Step 2:
If Step 1 fails then, I would suggest you to uninstall Windows Gadget Platform feature from the computer and then re-install it and check if the issue persists.
Click the Start button, click Control Panel, click Programs, and then click Turn Windows features on or off.
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Locate "Windows Gadget Platform" feature and click to clear the check box next to it.
Click on Ok and restart the computer when prompted.
After restart, open Turn Windows Features on or off and place a check mark next ti "Windows Gadget Platform".
Click on ok and check if the issue persists.
Reference Link:Turn Windows features on or off
Hope this helps.
Let us know if you need further assistance.
Thanks and Regards,
Santosh Y – Microsoft Support
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  • Download the Microsoft Windows ISO (installation device) from the following website:
  • Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
  • Extract the ISO file to a separate USB device or burn the program to a compact disc.
  • Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.

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