cannot log off
When I try to shut down or restart computer it will not log off.
Solutions to the Problem cannot log off
What is the error or state of the machine?
Do you same problem in safe mode with networking or safe mode?
If you dont have the issue in safe mode/ safe mode with networking then try to do a clean boot using msconfig.exe
Note: It is recommended that you back up your files and folders before attempting this step:
- Move the mouse cursor over to the upper right side of the screen.
- A menu will pop up on the left. Click on the "Settings" feature on the menu.
- On the Settings window, click on the "Change PC settings."
- Now, left click on the "Update and recovery" feature.
- For the next step, left click on the "Recovery" feature.
- There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
- Now, follow the instructions on the screen to finish the Refresh process.
- After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
- Check again to see if the error cannot log off has been fixed.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
Recommended Method to Repair the Problem: cannot log off:
How to Fix cannot log off with SmartPCFixer?
1. Click the button to download SmartPCFixer . Install it on your computer. Open it, and it will perform a scan for your computer. The errors will be shown in the list.
2. After the scan is done, you can see the errors and problems which need to be fixed.
3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been removed.
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