Computer after Infected by Fake Antivirus
Hi,
3 weeks ago my computer was infected by a fake security program, telling me that there are couple of malwares and i should buy that program etc.
my Norton was enable to remove it , in addition i have ran full system scan twice after that and got no detection that the malware still exists on my computer.
this week i noticed there's a couple of problems, for example like unable to uninstall a programs and other things.
i've disabled System Restore so i think restoring my computer to earlier point is not an option.
here's the list of what i found so far :
1.
Action Center no longer seen on taskbar, but still can be accessed via Control Panel.
i have solved it by deleting the "HideSCAHealth" key in regedit.
2.
Programs and Features unable to remove a specific programs, especially those i've installed before the infection.
there's a message showing "An error occured while trying to uninstall
it may have been already uninstalled." i click OK to remove it from the Programs and Features but nothing happen.
here's the thing, i don't want to uninstall most of it so i don't need any 3rd party uninstaller.
and if i want to, i still can remove it by executing the uninstall.exe from programs files directory.
i just want to restore its functionality without spending
a lot of time, like re-installing those programs.
is it possible?
3.
A lot of shortcuts missing from start menu.
there's a guy said on the net that the malware somehow move it to temporary folder.
it's my habit to clean up temporary folder using TuneUp Utilities once in a week, so i think it already deleted.
is there any way to restore it aside from manually make
a shortcut to start menu folder again ?
that's it, i'll be glad if you can tell me the way to solve it.
if there's another problems commonly caused by this malware i'll appreciated if you can tell me what it is and how to solve it.
thanks and sorry for my bad English :)
Anwsers to the Problem Computer after Infected by Fake Antivirus
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Open Action Center by clicking the Start button Picture of the Start button, clicking Control Panel, and then, under System and Security, clicking Review your computer's status.
Make sure your computer has at least the minimum amount of random access memory (RAM) required to run the program that is displaying the error. Look for the program requirements online or in the packaging information.
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